Help

Starting a chat

Write your first message and confirm the price and renewal period. Your message is sent when payment is confirmed; you do not need to write it again.

Replies and refunds

If a request is declined or receives no reply within 48 hours of payment, a full refund is requested and that subscription is canceled. It shows refunded after provider confirmation; arrival depends on your payment method.

Renewal and cancellation

Plans renew at the frequency displayed in checkout. Cancel the next renewal in Account → Billing. Cancellation after an accepted conversation does not automatically refund prior charges.

Custom requests

The creator reviews your request and price. Where payment is enabled, pay after acceptance; delivery follows confirmed payment. Open a support case linked to the operation for delivery or charge issues.

Posts and review

Uploads may be held for review. Visibility is limited until approval. Explicit or sexual content is not allowed, including in private messages.

Earnings and payouts

A new paid chat is credited when the creator replies. Withdrawal availability follows the period shown in Studio. Set up payout details before requesting a withdrawal.

Security and notifications

Verify a recovery email. Administrators can enable two-factor authentication in Accounts Center. Control email and device alerts in Settings → Notifications.